Returns and Exchanges

At Riverview Gifts Galore, your satisfaction is our top priority. If your item arrives faulty or not as described, we are happy to offer a refund or exchange.

Eligibility for Returns

  • Returns must be received within 7 days of purchase.
  • Items must be returned in their original packaging and must be unused and in saleable condition, unless damaged prior to your receiving them.
  • Refunds will be issued to your original payment method.

How to Return an Item

Please send the item to:

Riverview Gifts Galore

12439 Mitchell Highway
Enngonia NSW 2840

Include the following information inside your parcel:

  • Your Order Number (found at the top of your confirmation email)
  • Your name and address
  • A brief description of the item you are returning
  • Whether you would prefer a refund or exchange
  • For exchanges, please specify the name and item number of the replacement product.

Shipping Timeframes